About Domestic Appliance Helpline

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Domestic Appliance Helpline have  been operating from Leeds since 1991, and we supply and repair  various brands of domestic appliance in and around West Yorkshire, including Leeds, Harrogate, York, Halifax, Huddersfield, Bradford and Wakefield. You  can see a list of appliance brands we repair and the relevant service  charges on the following link.

The equipment we  repair includes: washing machines, tumble driers, dishwashers and  cooking appliances, including gas and electric ovens, cookers and hobs.  Our specialist brands include Miele, Lacanche, Smeg, Falcon, Mercury, Fisher & Paykel etc.

At Domestic Appliance Helpline, we also have a particular interest in Charities and Housing Associations.  Our clients include Schools, Property Companies, domestic appliance manufacturers and other organisations that require domestic appliance servicing. We can conduct repairs and servicing to existing equipment, and we supply and  install new appliances, both domestic and heavy duty.

Message from Neil G. Howieson, Service Director Domestic Appliance Helpline

As the coronavirus emergency continues to affect business, especially service businesses, we want to advise all our customers of our current actions to mitigate the effects of Coronavirus on our clients, our staff and our business. At the moment, Domestic Appliance Helpline are still offering service calls to urgent problems such as cooker/ oven/ hob breakdowns and faults on refrigeration appliances. Laundry equipment and other appliance types will be attended to where the property concerned is observing Government Covid-19 health guidelines, such as 2 Metre Social Distancing.

s l1600This communication will help you to understand what we have done during the past 7 days and what we will do in the coming days

  • All of our call handlers are now working from home
  • All remaining team members working in our offices are being prepared to work from home
  • Ancillary team members are now fully trained to accept calls as and when needed
  • The attending service technician will be equipped with:
    - Disposable surgical masks
    - Disposable protective gloves
    - Aerosol/ Spray disinfectant
    - Disinfectant ‘Wet-Wipes’

The technician attending will aim to maintain the 2 Metre Social Distancing as mandated by Government and use the above. This should be quite achievable, providing those present do likewise.

Currently we are managing to answer your telephone enquiries in a timely manner. However, as circumstances change, there may be times when answering your calls will be longer than normal. In short, our core services are currently fully available, including:

  • Service/ repairs
  • Routine servicing & maintenance
  • Sales of new appliances
  • Installations

If you have any enquiries about our services here at Domestic Appliance Helpline, please use our contact form.


Neil G. Howieson

Service Director

Domestic Appliance Helpline (Yorkshire)