Welcome to Domestic Appliance Helpline

COVID-19: We are currently working as normal and completing service calls

Thank you very much for viewing the Domestic Appliance Helpline website. Domestic Appliance Helpline supply and install new appliances, and carry out repairs in and around West Yorkshire, Harrogate and York. Please view our coverage area for more details. Domestic Appliance Helpline conduct repairs and supply new appliances to a customer base including members of the public, Manufacturers, Schools, Charities, Housing Associations and the property and housing sector.

What we repair

The equipment we repair includes: washing machines, tumble driers, dishwashers and cooking appliances, including gas and electric ovens, cookers and hobs. Our sales and repair service is available to manufacturers, charities, housing associations and the general public etc.

Please check out the Brands of Appliance which we repair, our Service Charges for the various appliance brands, and our Coverage Area in and around West Yorkshire.

If you are a business or organisation that requires assistance with its laundry and domestic appliance needs, the please get in touch. You may also wish to view our Clients Page

domestic appliance engineer

Latest News

  • COVID-19: Message from Neil G. Howieson, Service Director Domestic Appliance Helpline

    As the coronavirus emergency continues to affect business, especially service businesses, we want to advise all our customers of our current actions to mitigate the effects of Coronavirus on our clients, our staff and our business. At the moment, Domestic Appliance Helpline are still offering service calls to urgent problems such as cooker/ oven/ hob breakdowns and faults on refrigeration appliances. Laundry equipment and other appliance types will be attended to where the property concerned is observing Government Covid-19 health guidelines, such as 2 Metre Social Distancing.

  • NEW WASHING MACHINE COUNTER-WEIGHT INNOVATION
    NEW WASHING MACHINE COUNTER-WEIGHT INNOVATION

    Neil Howieson of Domestic Appliance comments:

    This innovation, on the face of it, seems to be a simple and highly practical innovation that could have some or all of the benefits claimed by the developers. However, several questions would have to be concisely answered before the idea could even get close to production status. Some of the areas that would require close scrutiny include the following:

Coverage Area

Message from Neil G. Howieson, Service Director Domestic Appliance Helpline

As the coronavirus emergency continues to affect business, especially service businesses, we want to advise all our customers of our current actions to mitigate the effects of Coronavirus on our clients, our staff and our business. At the moment, Domestic Appliance Helpline are still offering service calls to urgent problems such as cooker/ oven/ hob breakdowns and faults on refrigeration appliances. Laundry equipment and other appliance types will be attended to where the property concerned is observing Government Covid-19 health guidelines, such as 2 Metre Social Distancing.

s l1600This communication will help you to understand what we have done during the past 7 days and what we will do in the coming days

  • All of our call handlers are now working from home
  • All remaining team members working in our offices are being prepared to work from home
  • Ancillary team members are now fully trained to accept calls as and when needed
  • The attending service technician will be equipped with:
    - Disposable surgical masks
    - Disposable protective gloves
    - Aerosol/ Spray disinfectant
    - Disinfectant ‘Wet-Wipes’

The technician attending will aim to maintain the 2 Metre Social Distancing as mandated by Government and use the above. This should be quite achievable, providing those present do likewise.

Currently we are managing to answer your telephone enquiries in a timely manner. However, as circumstances change, there may be times when answering your calls will be longer than normal. In short, our core services are currently fully available, including:

  • Service/ repairs
  • Routine servicing & maintenance
  • Sales of new appliances
  • Installations

If you have any enquiries about our services here at Domestic Appliance Helpline, please see our website (www.appliancehelpline.co.uk) of telephone on:

07795 979756
08434 556 557
087 007 76543

Regards,

Neil G. Howieson

Service Director

Domestic Appliance Helpline (Yorkshire)