FAQs

Please see below for a list of FAQ's. If these don't help with your enquiry, please Contact Us.

washing-machine-appliance-technician
What areas to you cover?
We cover a wide area. Please see our coverage area page for further information.
 
What brands of appliance do you repair?
To see a list of brands that we repair + service rates please click here.
 
How much do you charge?
Please click the following link to see our service charges page for further details
 
Do you do free call out and estimates?
No, we charge for all visits. Please see our service charges section for further details.
 
Can you do plumbing repairs?
No, we only repair appliances, we do not repair plumbing faults.
 
Can you do household electrics?
No, we are not electricians. We only repair the appliance itself.
 
Can you do gas fitting?
No, we are not gas installers. Please see our Links page for Gas Safe,
the new registration body for gas fitters. 
 
Do you repair boilers?
No, we only repair laundry equipment, cooking equipment and dishwashers.
 

Recent Reviews

  • Angus M
    We recently asked Neil to help with repairs to our AEG dishwasher and Smeg oven. He is responsive, knowledgeable and a pleasure to work with. The oven was quickly repaired with new parts. The dishwasher was unfortunately beyond economic repair, but Neil helped us pick a new machine that suited us and installed it too. He is our go-to and we would highly recommend him for appliance repairs and fitting.
  • Amanda Sea
    We contacted Neil when our Samsung machine broke down, it was unfortunately not repairable but he has advised us well and found us a really good replacement machine which he has fitted, tested, and taken away the old one. Neil was super helpful, very knowledgeable, professional and tidy. He clearly takes a lot of pride in his work and that is a great thing to see, we are delighted with our new washer and to have found such a competent and reliable contractor. We will definitely be using Domestic Appliance Helpline again.
  • Aisla Antonio
    Easy Communication to book a call out, clear pricing too. When Neil the engineer arrived he quickly investigated the problem, found needed to be done & fixed the issue with confidence! We'd previously been told we needed to get a new oven, so him being able to repair it instead was a relief! He went over & above and i would not hesitate to recommend him
  • Julia Evans
    Neil was very professional and extremely helpful in repairing the pilot lights and replacing knobs on our Rangemaster cooker. All is now working again perfectly. He communicated brilliantly by email and phone and gave us 25 minutes’ notice of arrival so we were able to be ready for him. Neil also gave us very helpful and accurate advice about our Miele washing machine. We are very happy to have found someone so reliable and professional to have helped us with these repairs. Thank you!
  • Liz Clarkson
    The appliance support Neil provides is brilliant. He is SO responsive and helpful. I have recommended him to many friends and this has been their experience too. With really competitive pricing I would strongly recommend getting in contact with him if you're looking for repairs or a new appliance.
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